Prioritize Your Top 20% of Clients

Prioritize Your Top 20% of Clients

This blog was written by Robb Zerr. We remember Robb’s legacy with Commerce and OEDC. Maybe you’ve heard it referred to as the Pareto Principle or the 80/20 rule. Focusing on your top 20% of clients isn’t a new concept, but it’s one that’s often forgotten or ignored....